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Collection
Information collected
Information you provide directly may include your name, email address, phone number, appointment selections, payment and transaction details, intake answers, uploaded files, relevant health or surgical information, communications, and records created in connection with your sessions.
Website and device information may include your IP address, browser, device, pages requested, referring page, and basic server logs needed to deliver, secure, and maintain the website.
Information from others may include an order, referral, or other documentation that you ask a surgeon, physician, or another authorized person to provide.
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Purpose
How information is used
- Schedule, confirm, reschedule, and manage appointments
- Review intake information and provide requested services
- Process payments, maintain package balances, and issue receipts
- Send service-related confirmations, reminders, and follow-up communications
- Respond to questions and maintain accurate business and session records
- Protect clients, the practice, the website, and the scheduling system
- Comply with licensing, tax, insurance, legal, and recordkeeping obligations
The Lymph Current does not sell or rent personal information and does not use targeted advertising pixels on this custom website. When Google Analytics is enabled, pageview collection is disabled and custom measurement is limited to generic booking-button, phone-button, and booking-completion events. Selected service names, health-condition labels, link text, and health-related page paths are not included in those events.
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Third Parties
Booking, payments, hosting, and website services
The website uses outside providers to perform specific functions:
- Practice Better, operated by Green Patch Inc.: The embedded scheduler and client portal receive booking details such as your name, email, phone, appointment information, intake responses, and files you choose to upload. Review the Practice Better Privacy Policy.
- Payment processing: If you pay electronically through the scheduler, the connected payment processor receives the information needed to authorize and document the transaction. The Lymph Current does not receive your complete card number.
- Website hosting: The hosting provider may process IP addresses and technical logs to deliver and protect the site.
- Google Analytics and Search Console: When configured, Google may receive basic browser, device, network, search-performance, and generic interaction information. Analytics pageview collection is disabled. Custom Analytics events do not include the selected service, health-condition labels, link text, health-related page paths, names, appointment-form answers, or payment information.
- Google Fonts: The website requests font files from Google, which may receive your IP address and basic browser or device information when those files load. Review the Google Privacy Policy.
Use the requested Practice Better intake form for health or surgical details. Standard email and voicemail are useful for ordinary scheduling questions but should not be used to send sensitive health information.
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Disclosure
When information may be shared
Information may be shared with service providers that support scheduling, payment, communication, hosting, accounting, record storage, or professional operations. They receive only the information reasonably needed for their role.
Information may also be disclosed when you direct or authorize it, when reasonably necessary to protect a client or another person, to address fraud or security concerns, to enforce practice policies, or when required by law, licensing rules, a valid legal process, or a professional insurer.
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Protection
Security and retention
The Lymph Current uses reasonable administrative, technical, and physical safeguards appropriate to a small appointment-based practice. No internet transmission or storage system is completely risk-free.
Information is kept only as long as reasonably needed to provide services, maintain transaction and session records, meet licensing, tax, insurance, and legal obligations, resolve disputes, and protect the practice and its clients. Different records may require different retention periods.
You may contact the practice to request access to, correction of, or deletion of personal information controlled by The Lymph Current. Some information may need to be retained for completed transactions, professional records, safety, insurance, or legal obligations.
Appointment reminders and transactional messages are part of the scheduling service. Follow the instructions in a message or contact the practice to update communication preferences. The website is intended for adults and is not directed to children under 13.
Privacy Questions
Contact The Lymph Current
Email book@thelymphcurrent.com, call (331) 481-9894, or write to The Lymph Current, 630 N North Court, Suite 140, Palatine, IL 60067.
This notice may be updated when the website, scheduling tools, or information practices change. The effective date at the top identifies the current version.
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