Client Policies

Please provide at least 24 hours’ notice whenever possible. If your plans change unexpectedly, let The Lymph Current know as soon as possible so we can help arrange a courtesy reschedule.

Your practitioner reserves this time specifically for you and may travel to the practice especially for your appointment. Prompt communication is greatly appreciated.

You may cancel or reschedule through your online client portal at any time. You may also call or text (331) 481-9894, leave a voicemail, or email book@thelymphcurrent.com.

Cancellations and missed appointments do not automatically deduct a prepaid package session.

If you miss an appointment, please contact TLC to arrange another time. Cancellations and missed appointments do not automatically deduct a prepaid package session.

Please arrive by your scheduled start time. If you are running late, call or text (331) 481-9894 as soon as possible.

Appointments end at their originally scheduled time, so arriving late may shorten your treatment. If too little time remains to provide your service, we will help arrange a courtesy reschedule.

Surgery schedules, sudden illness, severe weather, and transportation emergencies can change quickly. Contact the practice as soon as possible rather than waiting until the appointment time.

If your plans change unexpectedly, let TLC know as soon as possible so we can help arrange a courtesy reschedule.

• For a single appointment, the additional 5% cash savings applies when the full appointment price is paid in cash at the visit.
• Package payment is collected after your first visit.
• To receive the additional 5% cash savings, the entire package price must be paid in cash when payment is collected.

These terms apply to every package purchased from The Lymph Current, regardless of service or number of sessions.

Your package sessions do not expire. Unused sessions remain available for you to schedule.

Package appointments follow the cancellation, courtesy-rescheduling, and late-arrival terms above. Package payment is collected after your first visit.

For any reason, you may discontinue your package and request a refund of the remaining balance.

Completed sessions will be recalculated using the applicable smaller-package and single-session prices for the same service. For example, one completed session is charged at the single-session price; four completed sessions are charged as a three-session package plus one single session.

The recalculated cost of completed sessions will be deducted from the amount you paid, and the remaining balance will be refunded.

If the practice must cancel or reschedule, we will help arrange another time. Your unused package sessions remain available, and you may discontinue your package under the refund terms above.